Realizing You are not Alone: Care At Home

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“A complex situation often cannot be handled by a single individual.” This is the conclusion that Mrs. Suzanne Newhall reached when contemplating how she might manage her health problems, yet be able to remain in her beloved home on the Main Line.

Mrs. Newhall, a former science librarian at Haverford College, was introduced to her Intervention Associates case manager, Kate Foster, during her hospitalization two years ago. Intervention Associates is a non-profit case management and home health care agency affiliated with Friends Life Care at Home. Intervention’s home health division provides home health aides and companions for individuals who wish to remain at home but need some assistance.

“I was leaving the hospital, and knew that I needed some assistance as I recuperated,” Mrs. Newhall recalls. “Kate and I talked about what supports I would need, such as help with grocery shopping and getting to physician appointments. She arranged all of this, and continues to visit me to ensure that things are running smoothly.”

Mrs. Newhall has experienced a few subsequent health problems, but these setbacks have not dampened her keen observations or her lively sense of humor. Of her ongoing experience with Intervention’s home health aides, she says, “It’s been important to me that they’ve gotten to know me and my preferences.”

Realizing that she was not alone, nor did she need to be, has given Mrs. Newhall peace of mind. Of her relationship with her caregivers, she says, “These are relationships that develop over time. My experience with Intervention’s staff has been both useful and helpful.”

As her relationship with her home health aides has developed, Mrs. Newhall’s trust in them has increased.

“I have a great amount of confidence in them,” she notes. Because of the reliable assistance of her caregivers, Mrs. Newhall is doing well. Her seemingly complex situation was easily handled by the qualified team she assembled.

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