Practical Approaches to a Person-Centered Culture

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In the past, businesses in the seniors housing and care sector could expect to flourish by concentrating on the bottom-line of finance and operations. Now, consumers (along with regulators, advocates and family members) want more. In our increasingly consumer-driven society, person-centered organizational culture is defining the core of success in this emerging market. If your organization is seeking practical approaches to building a person-centered culture, don’t miss the executive education course “Creating Collaborative Culture in Seniors Housing & Care: A Practical Approach,” an exclusive new offering by the Erickson School at UMBC January 15-18, 2008.
Participants in this unique executive education experience will be assessed prior to the course and will bring a specific organizational challenge or goal for developing a “person-directed” culture. After three days of intensive sessions with the nation’s leading experts in organizational culture and person-directed services, participants will leave the course with a preliminary strategic plan for organizational transformation that meets their particular operational, regulatory and philosophical requirements. “These are not one-size-fits-all problems, and we won’t be offering one-size-fits-all solutions,” said Erickson School Prof. Judah Ronch, a longtime pioneer of person-centered, strengths-based approaches to long term care. Ronch co-leads this course with Dr. Bill Thomas, also of the Erickson School, and a leading figure in the culture change movement to promote elderhood as an honorable and valuable position in society.
Leading approaches to developing person-centered organizational cultures will be examined, including the strengths and weaknesses of each. Companies representing different person-centered approaches will share their real-world experiences including:

  • Jackie Harris, CEO, Trinity Continuing Care Services- The Sanctuary Model
  • Paul Mikelson, President & CEO, Lyngblomsten- The Lynblomsten Model
  • Debra Doyle, Executive Vice President of Health & Operations, Erickson Retirement Communities, The Erickson Experience
  • Bill Thomas, Founder, Eden Alternative and the Green House

In addition to industry representatives, guests will include:

  • Karen Schoeneman from the Centers for Medicaid and Medicare Services (CMS), who will address regulatory issues
  • Beth Baker, author of Old Age in a New Age: The Promise of Transformative Nursing Homes

Thomas said the goal of the course is to provide participants with sensible, realistic tools, methods and tactics. “Tearing down your building and starting from scratch obviously isn’t always desirable or an option, so we’re trying to help folks address the key question: ‘What comes next?'” Thomas said.
The cost for enrolling in this course is $2,750 per person. Class size is limited, so reserve your space and register today! Enroll online or download a PDF registration form and fax it to 443-543-5639, attn: Melissa Roane. For more information, call Melissa Roane at 443-543-5646, email, or visit

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