One Stop Shopping: Care Management

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grandparents in careWhen the dynamic of their neighborhood in Philadelphia started to change, John and Dee Moss began to consider a move. Dee recalls, “The neighborhood was really going downhill, and my husband, who has emphysema, could no longer get up and down the stairs very well. I have rheumatoid arthritis too, so we decided it was time to make a change.” John worked for 42 years as a Machinist, and Dee held various supervisory office positions and worked as a loan officer. The two were married in 1954 and have six children and seven grandchildren.

Once they began to consider retirement living options, they quickly realized that they would need some assistance making decisions. When Dee found an ad for Senior Supportive Services, Inc., a “one-stop-shop” designed specifically to provide and coordinate all older adults services, she knew they had found the help they needed. The firm offered assistance with everything from selling their home and packing and moving to finding a retirement community that fit their needs.

After reviewing their finances and budget, as well as researching areas and the timeframe in which they wished to move, SSS, Inc. suggested several retirement communities to the Mosses. They could begin the moving process by visiting these communities. Jeanette, the owner of Senior Supportive Services, Inc., helped them make the most of their visits by making recommendations. Dee explains, “Jeanette advised us as to which places to go and helped us decide what was right for us.”

Armed with this knowledge, the couple toured Manor at Yorktown and soon became some of the first residents at the community. Of life since the move, they relate, “We’ve been here for 2 years now, and we really love it. It’s in a lovely rural area that still has many of the conveniences we wanted nearby.”

Now comfortably settled in their new apartment, the Mosses are incredibly thankful for the assistance that Senior Supportive Services, Inc. continues to offer them, “Jeanette and her staff have handled our taxes and all of our investments and have really helped us recover financially from September 11th. She also recently got me an appointment with one of the best doctors in the area for a consultation for hip replacement surgery.” It is this type of continued assistance that affords the Mosses the opportunity to relax and truly enjoy all that retirement living can offer.

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