Merrill and Judy Skolnik were overwhelmed by the thought of moving until they enlisted the help of a moving coordinator.

The Skolniks began looking at continuing care retirement communities (CCRC), and after a lengthy search, they selected Roland Park Place in Baltimore, Md. The two native Baltimoreans have a long history in the area and were relieved to find a place in the city and close to their children.

After raising their four children, Judy launched a career as an advisor at Towson University. An electrical engineer, Merrill earned his degree from Johns Hopkins University and worked for nearly 40 years for the U.S. government. When he retired, he was the Superintendent of the Radar Division of the Naval Research Laboratory in Washington, D.C., and a widely renowned author and expert in radar technology.

After living in the same home for decades, the Skolniks were overwhelmed by the thought of moving. Even after finding the right retirement community, they had no idea of where or how to start the transition.

The staff at Roland Park Place suggested that the Skolniks enlist the help of Senior Transitions, Inc., a moving coordinating company owned and operated by Charna Kinneberg, RN, MBA. Senior Transitions assists seniors and their families with every aspect of the moving process from planning and downsizing to packing and unpacking.

“We are not a one-size-fits-all company. Each client is unique,” Charna explained. “Our services are tailored to relieve the stress of moving, and our first goal is to determine the exact needs of the client.”

When Charna started helping the Skolniks, relocating began to seem manageable. “She just took the whole burden off; she was in charge,” recalled Judy. “Thank goodness for Charna.”

Instead of worrying about home maintenance or feeling isolated, the Skolniks now enjoy a wide range of activities with new friends and
neighbors.

Charna helped Judy and Merrill make key decisions about what to take with them and what to leave behind. “She’s very decisive,” Judy recalled of Charna. “She knows what should be done and just does it.” She also enlisted help to do the packing and unpacking, so the couple did not have to worry about the physical tasks of the move.

“They were just wonderful,” Judy said of Senior Transitions. “They pack you up, and they bring you here, and they unpack you. They even make up your bed, and you’re ready to begin your new life.”

In addition to being efficient and professional, Charna and her staff also formed a personal relationship with the Skolniks. It was almost a year after they moved that Judy recalled seeing some of Senior Transitions’ staff members in the lobby of Roland Park Place. “A new resident was moving in upstairs with Charna’s help. I recognized the movers, and, to my surprise, they greeted me by name. They remembered everything about us. I couldn’t believe it,” she said.

Since moving, the Skolniks have enjoyed a much-improved lifestyle. Merrill stopped driving and Judy only drives during the day, so the couple rarely ventured out in the evenings while living in their house. Now, they take the community bus to the opera, theater, concerts and dinners. “There’s something to do here all the time,” Judy said. “I try to take advantage of everything, and it’s been very stimulating.”

Finding a community close to home and the professionals to help them make the move has helped the Skolniks transition to their ideal retirement. From living an isolated life in their increasingly burdensome house to enjoying activities and events with new friends and neighbors, the Skolniks have certainly made a move in the right direction.

“When my father decided it was time for a move, I was pretty stressed about how I was going to get him moved,” recalled June Jacobs, Mr. DeBois’ daughter.

June and her family quickly settled on North Oaks, a nearby independent living community, as her father’s new home. The community suggested she contact a moving coordinator to help with the details of the large move. “I called Senior Transitions, and that was the best call I ever made,” June said. Senior Transitions, Inc. is a moving coordination company owned by Charna Kinneberg, RN, MBA.

Following their initial phone consultation, Charna started working on a floor plan for Mr. DeBois’ new home. She brought her computer to the family home, measured the furniture and quickly ascertained what would fit in the new apartment. June said, “By the time she was done, we knew exactly what furniture we were taking. That was a major help.”

When moving day arrived, Senior Transition’s expertise again proved invaluable. Charna and her staff packed the entire house in just a few days and then enlisted a top-quality mover to handle the complex move. “Throughout the process, every time I would panic, she would assure me that everything would be all right, and she was right,” explained June.

On the day of the move, Mr. DeBois went out to lunch with his caregiver and returned to an apartment that was ready to live in: complete with pictures on the wall, clothes in the closet, food in the fridge, and linens on the bed. After the move was finished, Charna arranged to have people remove the remaining junk and trash from the home.

“I really can’t recommend Charna’s services enough,” June concluded. “She took so much off my plate and made the whole process just amazing. I call her and her staff angels.”

A mere six weeks after deciding he was ready to move, Mr. DeBois was settled into his new home at North Oaks. Today, he is enjoying all that community living has to offer.

Richard and Kathleen McCarty faced an especially overwhelming task when they eventually decided to downsize from their large home, but with the help of move management service Senior Transitions, Inc., their move to a retirement living option was completely stress-free.

When Kathleen and Richard McCarty retired, they took the path less travelled by choosing to upsize.  Therefore, when the time came to move to a retirement community years later, the process seemed especially daunting.  With the help of Charna Kinneberg and her team at Senior Transitions Inc., however, the couple was able to experience a seamless move from the large family home to their new apartment.

Kathleen and Richard met in Baltimore while he was a student at Johns Hopkins University and she was attending Mount St. Agnes, now a part of Loyola University.  Married a year later, the couple had two children as Richard pursued his Masters degree at Hopkins.

The family then moved to Ithaca, NY where Richard became part of the faculty at Cornell University and Kathleen helped with library and development work for the school.   With the birth of their third child, the couple remained in the area for 24 years before returning to Baltimore in 1990 where Richard served as Chair of the Department of Biology at Hopkins.

“We had moved to Timonium, but the suburbs just weren’t for me, so we downsized to a condo in the Tuscany-Canterbury neighborhood,” said Kathleen.  At the time, the McCartys had also bought a weekend place in the mountains of Virginia.

“Two years later, the house right up the street became available and the first time we looked at it, we were filling out a contract,” said Richard.  “It had five bedrooms, so we were upsizing again, which isn’t necessarily a good idea.”

Although the couple loved their home, they were there for a decade before the maintenance became too much to handle.   Additionally, they had sold their weekend home and were therefore combining the belongings of two households.

Despite the overwhelming aspects of downsizing, there was one base the McCartys fortunately had covered.  They had always known where they would spend their later years.

“Our lawyer looked at our housing agreement and said everything looked fine but asked if we had shopped around,” said Kathleen. “We said we have not shopped around, we don’t want to live in the county, we want to stay in our neighborhood, and we want to be a part of Roland Park Place.”

The continuing care retirement community was a mere two blocks from where the couple had already been living, and for them, Roland Park Place’s reputation set it apart from any other option.

“It was also the peace of mind we could give our children,” said Richard.  “This is a place you walk in at your own power and they carry you up and you don’t have to worry about a thing; it’s wonderful.”
Among these perks, however, the couple still knew they faced the hurdle of clearing out their large home and giving whatever items they could to their three children or Goodwill.

Fortunately, upon signing their agreement to be residents, the McCartys received a packet from the community that included a brochure for Charna Kinneberg and her professional senior move management service, Senior Transitions, Inc.

“I looked at it and immediately told Richard we were going with this organization,” said Kathleen.  “Charna seemed to do everything, and she certainly did.”

Senior Transitions, Inc. helps with various parts of the moving process including automated floor plan designs, packing, supervising movers, preparing for home sales and disposing of unneeded items.  Charna Kinneberg, RN, MBA, started the company in 2001 and is a founding member of the National Association of Senior Move Mangers (NASMM).  She also serves on the board of two geriatric care provider groups.

And with this expertise, the couple said she was fully prepared from the start.  “From the moment Charna walked in the door, it was peace, serenity, efficiency and organization,” said Kathleen.  “A lot of people have jobs that they’re really good at, and she is really good at senior transitions.”

With the help of the Senior Transitions staff, the McCartys were connected with reliable movers and were able to donate several items, including 17 boxes of books that went to a charitable organization.

“When we got here, it was shocking to discover how they could unpack and find places for everything, and exactly where I would’ve put them!” said Kathleen.  “They knew our house and they took the time to do all that.”

With the move behind them, the couple is enjoying life at their new home, Roland Park Place, where they take advantage of the retirement community's fitness center and further pursue their passion for gardening.

As avid gardeners, the McCartys were especially delighted to know their beloved flowers were also accommodated.  “Our sunroom was filled with at least 20 orchids and all kinds of paraphernalia, and we had no place for them here,” said Richard.  “Charna put them on Craigslist for us and got several phone calls.  A woman came and took everything in a half hour period and our worry was off the deck completely.”

The couple not only appreciated Charna’s dedication throughout the process, but that of each of her employees.  “They were the best we’ve encountered.  All wonderful, lovely, charming people who came prepared every day to calm me down,” Kathleen said with a smile.

While many of the McCartys’ peers have utilized Senior Transitions and were just as thrilled with their services, the couple still does not hesitate to spread the word about the move management company whenever possible. “I couldn’t recommend Charna and her employees more highly to anybody,” said Kathleen.

With the stress-free move behind them, the couple could not be happier with their new apartment and surroundings at Roland Park Place.  As they take advantage of the community’s fitness center and scheduled daytrips, the McCartys have enjoyed getting to know their neighbors and continuing their favorite pastime by reserving a plot in the gardening areas.

“I think it’s important to move when both of you are able to do so physically and mentally,” said Richard.  “We are younger than most people here, but we were actually able to make the right decisions and enjoy the move and get it done.  It made our adjustment to living here very easy.”

One of Mrs. Pyle’s friends mentioned that they needed assistance at the public library. She went into the interview looking for a part-time job and left with a career. Mrs. Pyle worked her way up through the library system and ended her career as manager of clerical and Technical Services in the Library’s Central Office.

Several years ago, Mrs. Pyle made the decision to downsize from her family home in Timonium to a more manageable condominium. Her husband had passed away three years earlier, and their home was becoming more than she could handle alone. She lived in her condo for 13 years. Recently, Mrs. Pyle began to contemplate moving again. She recalls, “I wanted to find a community where I could feel secure, but also be as independent as I want to be.”

Mrs. Pyle’s search for a retirement community to meet her needs took her to several local properties. After touring communities and reviewing their offerings, she chose Mercy Ridge, a Continuing Care Retirement Community (CCRC) in Timonium, MD. “I knew that Mercy Ridge was it as soon as I saw it,” she says. “It is so new and gorgeous, and we have so many options in terms of dining and amenities.”

Finding the right retirement community proved to be easy, but Mrs. Pyle knew from experience that “downsizing and moving is hard-really hard.” When she moved to her condo, her children took care of everything but she did not want to call on them again.

When she found information about moving coordinators in her move-in packet, Mrs. Pyle was intrigued. She called Senior Transitions, a moving coordination services firm, and spoke with Charna Kinneberg, the owner of the company. “When Charna came in and told me about everything they could do to make sure that my move was smooth-which was pretty much anything I needed-I knew that I wanted their help,” Mrs. Pyle says.

The day before the move Senior Transitions’ staff came to Mrs. Pyle’s house and packed the bulk of her belongings. They brought boxes, packing paper, and all the necessary supplies with them.

Mrs. Pyle remembers, “On the day of the move, they finished up with the packing, and then they went to the new place and unpacked everything and set it up.” From assembling her bed to unpacking and dusting her china, Senior Transitions made sure that Mrs. Pyle’s new home was as comfortable as possible. “It looked like I had been living here for awhile on the very first day. Even some of the staff members commented on how quickly I was settled in,” Mrs. Pyle concludes. “I didn’t have to worry about anything with the move. They really took care of it all, and that was a wonderful feeling.”