People on the Move – Asbury System Recognized for Performance Excellence
GERMANTOWN, Md. Asbury Communities and Asbury Methodist Village (AMV) were honored this spring when they each received the Silver Maryland Quality Award at the 22nd Annual Maryland Performance Excellence Awards Conference and Awards Ceremony at the University of Maryland.
The awards are Maryland’s highest distinction given for performance excellence, and applicants must complete a rigorous self-examination and application process, after which teams of examiners spend up to 1,000 hours evaluating, scoring, and providing feedback using the National Institute for Standards and Technology’s Baldrige Criteria for Performance Excellence. The Baldrige Criteria evaluate an organization based upon its: leadership; strategic planning; customer and market focus; measurement analysis and knowledge management; human resource focus; process management; and results.
Given since 1983 by Maryland’s U.S. Senators and the University of Maryland, the awards foster process-based, measurable, continuous improvement that drives results, creating successful organizations that strengthen the Maryland economy.
“These awards recognize that the Asbury system as a whole continues to develop and provide outstanding services to the seniors we serve,” said Doug Leidig, Chief Operating Officer for Asbury Communities.
For both organizations, the awards were not the first time performance excellence was recognized — Asbury Communities (formerly Asbury Services) received the U.S. Senate Productivity and Maryland Quality Bronze Award in 2004, and AMV twice received the Bronze Award, in 2000 and 2004. The awards were also the most recent within the Asbury system, whose six communities have all received quality and performance excellence awards within the last several years.
For further information regarding the Maryland Performance Excellence Awards, please visit the official website at www.mpea.umd.us.