Job Title: Care Advisor

Care Advisor

Are you looking for a dynamic healthcare organization to grow with? SeniorLiving.Net is looking for energetic, dedicated team members who are committed to creating a REMARKABLE customer service experience for the families we serve. We are currently recruiting for the Baltimore area.

About Us
SeniorLiving.Net is a nationwide service dedicated to helping families find the right senior care provider. We are a Washington DC based company with a database that includes more than 50,000 care providers that we recommend to families. Our service is free to families. We are paid by senior care providers when residents move in.

Position Overview:
Each Care Advisor (CA) manages a specific territory where they develop and maintain all of our relationships. This includes identifying the best care providers in their area, working with local families that come to our website looking for help, and partnering with hospitals, doctors and influencers in each community. Candidates must be have experience working with families and also possess business skills. The ideal candidate is a results-oriented professional with three to five years of experience in community relations, marketing or admissions in a senior living community. Must be computer literate and willing to learn and master our customer relations management system.

The CA is responsible for developing relationships with seniors and their families that will lead to a successful move to a senior living community. The CA will also explore and develop opportunities for referral partnerships within local communities.

The position offers a base salary and monthly commissions based on performance. If you are interested in full time work from home, leveraging your experience in the senior care industry and helping people, please contact us.

Position Responsibilities:
The position will focus at least 50% of the time on the family advisement process. This will include working with families (over the phone), setting appointments, walking them through the search process and move-in process. The remainder of the time will be spent networking with our affiliate care providers and educating area physicians, hospitals, elder law attorneys, estate planners and other aging advocates on the comprehensive services offered to families by SeniorLiving.Net.

Family Partnership Promises
Candidates must be committed to fulfilling the SeniorLiving.Net Family Partnership Promises and to delivering REMARKABLE customer service.

Our Family Partnership Promises best explain our commitment to families:

♥ Compassionately Committed to Educating Families – We promise to educate families on the different types of care and services available in their local community, and help match them with the level of care that best meets their needs.

♥ Protecting Your Privacy – We promise to protect the privacy of the families we work with both online and over the phone. We never share conversations or personal information with care providers unless families ask us to do so.

♥ REMARKABLE Support & Guidance – We promise to provide families with unparalleled support and guidance from their initial search for senior care through the first 90 days after they move in.

Pleae email resumes and a cover letter outlining salary requirements to: CareAdvisor@SeniorLiving.Net.