Finding a Reliable Transportation Service
For some individuals, running errands and making doctor’s appointments takes a great deal more than sliding behind the driver’s seat. As Dan Gallagher and his wife learned, finding reliable transportation can be challenging.
The couple, married for 39 years, has a son and three grandchildren. While Dan worked as a database programmer for the National Association of Letter Carriers, his wife was a word processor. In their free time, they enjoy playing board games and collecting pelican memorabilia.
A few years ago, a rare complication from diabetes caused Dan’s wife to have mobility problems and a lack of balance as she attempted to walk on her own. But after breaking her right leg, she was unable to walk at all and had trouble getting out of her wheelchair.
The couple, as a result, had been utilizing a transportation service to get to and from her rehabilitation facility. They were disappointed to learn, however, that the company was booked for a particular day during which they had a scheduled appointment.
It was then that someone recommended Falcon Transport, a service that covers non-emergency transportation including medical appointments, social engagements, errands and airport shuttle. The Gallaghers decided to give the company a call and as Dan said, “We’re pretty well hooked with them.”
Dan said the driver took the couple to their primary physician’s address which was a long distance away. Once there, however, the physician determined that Dan’s wife had pneumonia and needed to get to the hospital right away.
“He took us to the emergency room even though it was not planned and stayed with us for hours,” said Dan. “He was willing to stay, which was pretty unbelievable to me.”
Dan also appreciated the fact that he was only charged the amount he would have paid strictly for the physician’s appointment. Ever since that day, the couple has used Falcon Transport several times. And every time, Dan said they are right on schedule.
“I have had a great experience with them,” he said. “I’ve read horror stories about the metro service, so having this reliability has been really good for me.”
Now, Dan and his wife never have to worry as to whether they will be picked up or have a ride home from their engagements. The Gallaghers are just one example of how transportation and concierge services are making everyday challenges stress-free.