A Resource Available 24/7: Seniorcare

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While Geriatric Care Managers are there to help guide individuals through what can be a complex world of retirement resources, there are times when they step in as a source of comfort and feel like family in tough times.

That is most likely what one client would say of Arlene Saks Martin, LCSW-C, CCM, whose services span Baltimore City, Anne Arundel, Baltimore, Carroll, Frederick, Howard, and Harford Counties. This client is 67 years old and lives independently in her home. Growing up as an only child and having never been married, this particular client has no immediate family as her parents have passed away.

After being in and out of different psychiatric hospitals in Maryland and other states since she was 18, she was recently on the verge of being hospitalized again. That is when her guardian and the lawyer managing her trust found out about Arlene’s service, Armel, Inc.

With the help of her new care manger, the client, who suffers from paranoia and hears voices, has started attending a support group for people with a mental illness. She has also been taken to the local senior center.

The client has several resources in the community and Ms. Saks-Martin has arranged to have an aide attend doctors’ appointments with her. The aide has been trained by Arlene and diligently reports back with information from the doctor. A pharmacist has also been hired to review all of her medications to avoid medication interaction since she is taking many different meds for different diagnoses.

Most importantly, however, the client has found comfort knowing she can call Arlene 24 hours a day, seven days a week, especially during those times in which she feels anxious or hears voices. Taking care of common tasks such as getting her car inspected is now made simpler with the help of a geriatric care manager.

For this client who has also endured a mastectomy and suffered from severe anxiety, having this support system has been a great relief. Her geriatric care manager, who has felt like a friend, has helped her in several ways to remain independent in her own home while encouraging her to tap into her strengths and potential. If at any point the client needed to obtain a Social Security Disability, Supplemental Security Income or Medicaid, she knew she had the right person to turn to.

With the help of her guardian and care manager, this woman has overcome difficult times in her life and has certainly found the light at the end of the tunnel.

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